Frequently Asked Questions
Everything you need to know about shopping with Cin Cin.
What is the standard shipping timeframe?
We offer express global shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries may take 7-12 business days depending on your location.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, swimwear and intimate apparel must have the protective liner intact.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart, as our curated collections are designed for a true-to-size, tailored fit.
Do you offer international shipping?
Yes, Cin Cin ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your shipping address.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.